First, you will need to set up your Online Parent Profile. Once your account has been set up, you can deposit funds, track all spending and manage your account online by visiting www.mystudentaccount.com.au.

Setting up your account

Adding money to your school account

Your Student Account allows you to:

SET DAILY SPEND LIMITS

You can select an amount available to spend in the Web Profile by clicking “Add/Edit Accounts” and selecting an account to edit.

SET ALLERGY ALERTS

Messages can be created to alert Canteen Staff of any specific Allergies or more general messages such as “only for use on Fridays.” This is also done in “Add/Edit Accounts.” Click next to go through features.

BAN ITEMS FROM SALE

You can select specific items to be made unavailable for sale in Editing Accounts. Click “Add Prohibited Item and select an item from the list.

CREATE A LOW BALANCE ALERT

You can specify a desired amount for the system to send you a “Low Balance” email.
Note: If reset to zero you will not receive emails.

ONLINE ORDERING

Online Ordering is currently unavailable. We apologise for any inconvenience.

Click on “Online Orders” and select a Student for whom to order. Next, click “Create New Order,” select a Menu, Date of Order and select items. Funds must be available in account to complete an Online Order for the Canteen. Canteen Orders will be cancelled after the “Order Cut-off time” on the date of supply and will not be refunded.

NEED ASSISTANCE?

All enquiries related to purchases contact the School Canteen.

All enquiries related to payments or Parent Web Portal Support contact:

My Student Account
Email:support@mystudentaccount.com.au
Phone: 1300 369 783